Email Support
support@calllawya.comTypical reply time: within 24 hours
Help centre
Get help with your account, connecting with a lawyer, billing or anything else related to the CallLawya app.
Typical reply time: within 24 hours
Best for account or billing issues
Mon–Fri, 9am–5pm WAT
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Reply within 24 hoursCOMMON QUESTIONS
Quick answers about accounts, consultations, billing and the app. Read our Privacy Policy and Terms of Use for more.
Download the CallLawya app, tap “Sign Up” and enter your name, email and phone number to get started. You’ll receive a verification code to confirm your account.
Describe your legal issue in the app and browse qualified, verified lawyers who practise in that area. You can then book a consultation and connect by call or chat.
Pricing is shown before you confirm any consultation. Rates vary depending on the lawyer and the complexity of your matter.
If you experience a billing issue, contact us at support@calllawya.com or use the support form above with your transaction details, and our team will review your request within 2 business days.
We use safeguards designed to protect your account and personal data, and we handle your information in line with our Privacy Policy. Your legal matters are treated as confidential.
Go to Settings > Account > Delete Account in the app, or email support@calllawya.com with your account email and we’ll process the deletion within 7 business days.
Try updating to the latest version of the app from the App Store or Google Play. If the issue persists, email us at support@calllawya.com with your device model and OS version so we can investigate.
Legal professionals who meet CallLawya's eligibility and verification requirements can apply to join the platform.
Yes. Registration and listing are free, with no monthly listing fee. A 10% platform commission applies to eligible transactions processed through CallLawya.
You provide your Supreme Court of Nigeria enrolment number, identity details and the required professional information. Your profile must pass the applicable verification checks before it can accept bookings.
Yes. You can set your consultation fees and publish them on your profile, subject to CallLawya's applicable platform rules.
Yes. You can configure your working hours and appointment availability, and block dates when you are unavailable.
Add and verify your payout account and review the applicable payment terms. Eligible earnings are processed according to CallLawya's payment and payout arrangements.
CallLawya charges a 10% platform commission on eligible payments processed through the platform. Your account should show the relevant transaction details and applicable deductions.
Where supported, you can connect a compatible calendar or add confirmed appointments to help manage your schedule.
No. CallLawya provides a platform for discovery and connection, but the number of enquiries and bookings depends on client demand, profile suitability, availability and other factors.
Our team is here for clients and lawyers alike.